Scaling Your Business

Growing a business is hard because what you did yesterday will not be enough tomorrow. We know how to create leverage in your business to deal with and promote growth.

Scaling your business consists of:
  • Cashflow
  • Systems & Processes
  • Automation and Outsourcing
  • People
Let’s chat about scaling my business

What Our Clients Said

See what some of our awesome clients think about Roberts & Cowling


Having Ben and the Roberts and Cowling team on board from the start, is a huge contributor to the success of my business.

This is a letter to outline how beneficial Ben Roberts and team at Roberts and Cowling have been for the growth of my business since we first started working together, back in 2013. I produce and sell fine art for a living, establishing and operating a business in this field was something I would have found very challenging without Ben Roberts on my team.

Coming from the art world I knew very little about how I should structure my business and set it up to run as profitable as it possibly could. Ben and his team knew exactly how I should approach this structure, taking into consideration my big aspiration for future. I was lucky enough to find some success with my artwork series’ and exhibitions through 2014 and 2015. I relied heavily on Ben through this quick rise in activity and believe he helped me make some of my wisest business decisions through this time. I felt I could explain my creative ideas with Ben, and he was capable of helping me understand it from a business and accounting sense.

In early 2015, I planned to move to New York, to seize opportunities in this vibrant city. Ben and his team helped me understand the tax liabilities in both countries and managed to structure the business in such a way we pay the lowest tax possible while I’m working in the United States. At this stage, Ben has become a partner in most decision the business has to make, and very important to how the business operates.

My next venture is to expand my idea of how art is produce and sold, and I have plans to build a business in Hong Kong. We had no hesitation flying Ben over to Hong Kong to meet with accountants, understand what’s required to set up a business and then how it transfers to our idea. Having Ben and the Roberts and Cowling team on board from the start, is a huge contributor to the success of my business. He has become as part of the studio team as anyone else. We’ll be partnering with Ben and his team in our next venture and long into the future.


CJ Hendry Artist

This year we are now on track for our largest year from a revenue and profit perspective.

Roberts & Cowling is such an integrated part of our business. Ben sits on the board and is the CFO in our company. R & C provides bookkeeping, fortnightly finance meetings, monthly budget and cash flow updates, annual strategic retreat and the annual reports. Ben is constantly used as a sounding board for new ideas and is also commonly a speaker at our quarterly whole of business meeting in which we fly all representatives around the country to our Brisbane office. There have been some up and downs and I am not sure without guidance from Roberts & Cowling that we would have made it through. This year we are now on track for our largest year from a revenue and profit perspective.


Michael Software Distribution

I have a trusted advisor that genuinely cares about me, my business and someone I can turn to when I need to.

I have a trusted advisor that genuinely cares about me, my business and someone I can turn to when I need to.

Ben Roberts supports me as a business owner. He pushes me to learn more and to grow the business, but in a way I want it to grow, not just the way it should appear on paper. I trust Ben to provide me with advice and support that helps me make the business what I want it to be, but also pushing me that little but more as he has faith in what I am trying to achieve. I have referred a number of clients to R&C and have no hesitation in doing this again.


Susan Harris Owner - Event Management

I’ve never said this before, however I’m actually looking forward to paying my accountant, Roberts and Cowling, great sums of money in the future.

With Super Quick Electric in its infancy, having an accountant who understands the fragility of a company in the start-up process is crucial. With promises of support from a former accountant resulting in a serious lack of communication and a plethora of excuses, it’s been something of a revelation to experience the nurturing support of Ben Roberts and his team.
The difference is how Ben treats me. He doesn’t look at me as someone he can simply bill per hour to make a dollar. He looks at the long game. He adds value in his interactions and has done so from day one by offering up to date advice on good business practice and strategy. And by facilitating networking meetings between his clients. I’ve never said this before, however I’m actually looking forward to paying my accountant, Roberts and Cowling, great sums of money in the future. Ben has created an environment of trust by treating me like the “big” customer I’m going to be, rather than the little start-up that I am. Ben listens and advises in a humble, non condescending way and espouses a genuine care for the success of my business. Ben was initially my Uber passenger. He could have easily treated me as a glorified taxi driver, as many have before. Instead he established a rapport and treated me as an equal. His attitude, attention to detail and his reliability have won him this customer for the foreseeable future.


Robert Stephan Director - Super Quick Electric (Green Energy)

Dave has helped us grow our business by 50% year on year since as well as set up a brand new business.

We deal with David Cowling from Roberts and Cowling. We were referred to him by a bookkeeper after we were struggling with our previous business accountant and needed to change to someone new – after we found a number of issues with how our business was set up.

Dave has helped us grow our business by 50% year on year since as well as set up a brand new business. Our business relies on networking and referrals and we refer all our employees, clients and acquaintances to Dave and his firm as we feel that he provides the best service.

We work at all hours and Dave is always available to answer any queries. He also assists us with his own network by referring us on to potential clients and candidates.

He is invaluable to our business and we highly recommend him as a firm of choice.


Tanya Tsokelenis Human Resources

3 reasons clients ask us to help them scale their business

Business Coaching
Our Purpose
The whole reason our business exists is to help our clients have easier business for life. This means that while we are brilliant with tax, we are focused on your business as a whole. Our purpose is to partner with you to be successful- whatever your definition of success is.
Business Mentor
We Know Your Business
Being your accountant, gives us special insight into your business. Different from ordinary accountants we enjoy building strong relationships with our clients so we know what is happening. So, we know your business and we know the numbers. This give us an enormous advantage over any other external consultant who don’t know either.
Business
Experience
Having worked with a huge number of clients with a wide array of industries and issues, there isn’t much we haven’t seen before. We can give exceptional case studies on what other clients have done (even what we have done) and whether it works and what to expect. We also have a fantastic network of people around us (including some of our awesome clients) who we can call on to help solve specific problems. Ask us some of our stories- we have some crackers!

How we work with our clients to scale their businesses

Cashflow
Cashflow kills more profitable businesses than anything else. Growing businesses very often suffer severe cashflow shortages. We forecast cashflow shortages with our clients and offer fantastic solutions to solve it. We also make sure that growing revenue is turning into real profit. Understanding how to speed up the cash cycle in your favour will save your business and allow you to grow.
Systems & Processes
Being accountants, we understand systems and processes. We also understand that you cannot scale your business effectively without them. To scale, you must take responsibilities off your shoulders so that you can do the business building things that will drive more revenue.
To do this effectively you need to be able to trust the systems and processes in your business:

  • Look after your customers in the best way possible
  • Don’t let things fall through the cracks
  • Are efficient and effective.
Automation and Outsourcing
Innovating is the key to keeping pace and getting ahead of your competitors and standing out to your customers. We have enormous experience in setting up systems that automate the CRM, accounting and other business management processes in our clients businesses. Automation and outsourcing allow scale to be built into an organisation that wouldn’t ordinarily be accessible. It provides an inexpensive way of servicing more customers or current customers with more products/ services.
People
If you are new to employing, finding the right person can be extraordinarily difficult. We have known many businesses who find the first employee extremely challenging and take years to overcome this hurdle. We believe that understanding the exact role you need is key to finding the right person. Often, business owners are looking for people who do what they do, and they find themselves disappointed. We work with our clients to define the roles they really need so that they can select the right people for that role. This allows scale with clear parameters.

Let’s chat about scaling my business

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