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See what some of our awesome clients think about Roberts & Cowling
With Super Quick Electric in its infancy, having an accountant who understands the fragility of a company in the start-up process is crucial. With promises of support from a former accountant resulting in a serious lack of communication and a plethora of excuses, it’s been something of a revelation to experience the nurturing support of Ben Roberts and his team.
The difference is how Ben treats me. He doesn’t look at me as someone he can simply bill per hour to make a dollar. He looks at the long game. He adds value in his interactions and has done so from day one by offering up to date advice on good business practice and strategy. And by facilitating networking meetings between his clients. I’ve never said this before, however I’m actually looking forward to paying my accountant, Roberts and Cowling, great sums of money in the future. Ben has created an environment of trust by treating me like the “big” customer I’m going to be, rather than the little start-up that I am. Ben listens and advises in a humble, non condescending way and espouses a genuine care for the success of my business. Ben was initially my Uber passenger. He could have easily treated me as a glorified taxi driver, as many have before. Instead he established a rapport and treated me as an equal. His attitude, attention to detail and his reliability have won him this customer for the foreseeable future.
Roberts & Cowling is such an integrated part of our business. Ben sits on the board and is the CFO in our company. R & C provides bookkeeping, fortnightly finance meetings, monthly budget and cash flow updates, annual strategic retreat and the annual reports. Ben is constantly used as a sounding board for new ideas and is also commonly a speaker at our quarterly whole of business meeting in which we fly all representatives around the country to our Brisbane office. There have been some up and downs and I am not sure without guidance from Roberts & Cowling that we would have made it through. This year we are now on track for our largest year from a revenue and profit perspective.
I have a trusted advisor that genuinely cares about me, my business and someone I can turn to when I need to.
Ben Roberts supports me as a business owner. He pushes me to learn more and to grow the business, but in a way I want it to grow, not just the way it should appear on paper. I trust Ben to provide me with advice and support that helps me make the business what I want it to be, but also pushing me that little but more as he has faith in what I am trying to achieve. I have referred a number of clients to R&C and have no hesitation in doing this again.
It has been fantastic to work with Ben at Roberts and Cowling over the past six months. He has assisted us in modernising our business to enable our booking and accounting systems to talk to each other, resulting in us having much more up to date information to monitor our business. But more importantly, he has focused us to develop a more holistic business awareness including improving our team culture, our vision and our future plans. He has helped us with the specific processes and the bigger picture! We can already see many positive changes as a result of working with Ben.
We deal with David Cowling from Roberts and Cowling. We were referred to him by a bookkeeper after we were struggling with our previous business accountant and needed to change to someone new – after we found a number of issues with how our business was set up.
Dave has helped us grow our business by 50% year on year since as well as set up a brand new business. Our business relies on networking and referrals and we refer all our employees, clients and acquaintances to Dave and his firm as we feel that he provides the best service.
We work at all hours and Dave is always available to answer any queries. He also assists us with his own network by referring us on to potential clients and candidates.
He is invaluable to our business and we highly recommend him as a firm of choice.
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If you’re in the Brisbane area we are conveniently located near ‘The Gabba’ on Logan Rd with free on-site parking. Just get in touch and arrange a time to come in for a coffee and a chat about how we can help you build a better business for life